The following is our cancellation policy, please read carefully:

cancel order:
You can apply for cancellation of orders when the order has not been shipped. If you need to cancel your order, please contact us as soon as possible so that we can handle your request in time.

Cancellation process:
In order to cancel the order, you can contact us through one of the following methods:

consumer hotline:
Dial our customer service hotline and submit an application for the cancellation of the order to the customer service representative.

e-mail:
Send your cancellation request to our customer service email. Please provide the order number and your contact information in the email.

Cancellation period:
We stipulate that the period of canceling the order is within 24 hours after order placing orders. If you contact us within this period and make a cancellation request, we will try our best to handle your cancellation application.

Orders have been shipped:
If your order has been shipped, sorry, we cannot cancel the order. You can choose to go to the return after receiving the product. Please refer to our return policy for specific return policies.

Cancel compensation:
If your order meets the cancellation policy and has paid the order amount, we will apply for a refund for you in time. The refund amount will return the original road to your original payment method. Please note that the refund to the account may vary from the payment method, and usually it takes a certain time to deal with it.

Special product description:
For some special products, such as customized products and special promotions, there may be different cancellation policies. The specific cancellation conditions will be explicitly explained when purchasing.

Service change:
We reserve the right to modify this cancellation policy at any time. The revised policy will be released on this site and will take effect from the date of announcement.

Before using our service, please read the above policy carefully and ensure that you understand and accept these policies. If you have any questions about the cancellation policy or need to understand further, please contact our customer service team at any time. Thank you for your support and understanding of us!